blue screen for "BUGCODE_USB_DRIVER" on Windows 7, HP Mini netbook
I keep getting a shutdown with this error code....how do i fix it? the netbook is new, and it has always seemed to happen. please know that i am not techno-literate, so you have to tell me what to do like a dummy!!
March 6th, 2010 10:07pm

Can you zip the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?The following link has information on using Windows Live SkyDrive:http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
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March 6th, 2010 11:55pm

It can be caused by USB device drivers. Please unplug unused USB devices and update BIOS and drivers to latest version. To solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below: http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS If you are outside the US please see http://support.microsoft.com for regional support phone numbers. Vivian Xing - MSFT
March 8th, 2010 10:13am

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